Car Rental Guide
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4.6 / 5
What is Collision Damage Waiver with excess?
Collision Damage Waiver it is a damage insurance coverage that is available and usually included in the rental rate. The Collision Damage Waiver most likely has an excess amount, which you will be responsible for. The security deposit will be blocked at your credit card on arrival at the local office. The deposit is an amount for which you can be held liable in case of damage/theft of the vehicle. It means that the particulate amount of money can be taken from the blocked if you cause any damage to the car during the car rental period. Damage to or loss of tires, windscreens, glass, and undercarriage may not be covered by the Collision Damage Waiver. When the car is returned in the same conditions as it was picked up from the office your security will be unblocked.
Is it possible to pick up my car late at night?
Some of the companies work after opening hours in order to provide you with the best service. Processing with your booking you will be asked to choose your pick-up time at the website. As long as you can see the green button BOOK NOW it means you are able to pick up your car at the indicated time. Please, be advised that some of the rental car agencies may apply an extra charge for out f hour service. You will find it in the terms and conditions. In order to check opening hours of selected rental car agency, you can click on the car picture. You will see easily the opening hours for the most agencies.
Where I am supposed to pick up my rental car?
When you make a reservation on our website, you will have to choose the location where you wish to pick up your car. To find your location it is enough to type the three first letters of it. Then you will see all our offices available in the particular location. As soon as you choose the place of car pick up you can click at selected car picture in order to check the exact address of the local office. When your reservation is confirmed by the local agency we sent the rental confirmation voucher to your e-mail address. On the voucher, you will find all necessary information regarding your pick up a location. Like the exact address and telephone number. In case that you cannot find the local rental car office on arrival, please call the number provided on the voucher.
How are rental prices calculated?
Please be advised as an online car rental broker our prices can changing constantly. Since we are working with different local companies, we can negotiate the prices better and do have most likely better rates than the local companies. However, our rental day is based on 24 hours. We do not rent cars per hour. If you wish to rent a car for a few hours only you have to pay a full rental day. For instance, if you decide to pick up the car at 10:00 am and drop it off the same day at 22:00 pm you will still be charged for 24 hours rental as we do not provide rates for half day.
What does SHUTTLE BUS mean?
SHUTTLE BUS is an option which some rental car agencies offer in order to pick up the car. On our website, you can select a local supplier directly located at the airport. However, SHUTTLE BUS is a free bus or minibus service provided by the local car rental agency. The bus can be easily found in the front of the arrival hall and will take you to the car rental office in order to pick up your car. If you have any difficulties with finding the SHUTTLE BUS of your rental car agency on arrival, please call the telephone number from the local company on your car rental voucher. They will instruct you on how to find the bus and arrive at the office.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
Everything went super well. I had a great car and the rental team was very helpful and kind. Big recommendation!